Privacy Policy

1. Introduction

BLACKSBURG NEUROLOGY PC ("we," "our," or "us") is committed to protecting your privacy and the confidentiality of your health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit consultation requests, or interact with our clinic services.

2. Information We Collect

We collect information you provide directly to us through our website, including:

• Contact information (name, email address, phone number)
• Appointment request details and preferred scheduling
• General health information provided in consultation forms
• Communication preferences
• Information provided through customer inquiries

Important: Information submitted through our website forms is used for scheduling and initial contact purposes only. Complete medical records and protected health information (PHI) are handled separately under HIPAA regulations through our secure clinical systems.

3. How We Use Your Information

We use the information we collect to:

• Respond to consultation and appointment requests
• Contact you regarding your requested services
• Provide customer support and answer inquiries
• Send appointment reminders and clinic communications
• Improve our website and services
• Comply with legal and regulatory obligations

4. Information Sharing

We do not sell your personal information. We may share your information with healthcare providers involved in your care (as permitted by law), service providers who assist our operations under strict confidentiality agreements, and as required by law or legal process. All third parties are contractually obligated to protect your information.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security assessments. Our clinical systems are HIPAA-compliant with additional safeguards for protected health information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data (where permitted by law)
• Opt-out of non-essential communications
• Withdraw consent where applicable

For rights related to your medical records, please contact our office directly to obtain our Notice of Privacy Practices.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. We do not use tracking technologies to collect health information.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: